Murgabi ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://murgabi.in/ or interact with our services.

By using our website or purchasing from us, you consent to the collection, use, and disclosure of your information in accordance with this policy.

1. Information We Collect

We collect various types of personal information to provide and improve our services, including:

1.1 Information You Provide Directly

- Personal Details: Name, email address, phone number, shipping/billing address.

- Payment Information: Payment details (processed securely via third-party payment gateways).

- Account Details: Login credentials if you create an account.

- Customer Support Data: Messages, inquiries, or feedback you provide.

1.2 Information Collected Automatically

- Device Information: IP address, browser type, operating system.

- Usage Data: Pages visited, time spent on pages, interactions with the website.

- Cookies & Tracking Technologies: To enhance user experience and analyze site traffic.

1.3 Information from Third Parties

- Payment processors (to verify transactions).

- Marketing platforms (for personalized promotions).

2. How We Use Your Information

- Order Processing & Delivery: To process purchases, manage shipping, and provide customer support.

- Account Management: To create, maintain, and secure your account.

- Marketing & Promotions: To send promotional offers, newsletters, and personalized content. (You can opt-out anytime.)

- Improving Our Services: To analyze trends, optimize website performance, and enhance user experience.

- Legal Compliance: To comply with applicable laws, fraud prevention, and security measures.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

- Service Providers: Payment processors, shipping partners, and IT service providers.

- Legal Authorities: If required by law, to prevent fraud or respond to legal requests.

- Business Transfers: If Murgabi is involved in a merger, acquisition, or sale of assets.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

- Enhance website functionality.

- Analyze website traffic and user behavior.

- Provide personalized content and advertisements.

You can disable cookies through your browser settings, but some features may not function properly.

5. How We Protect Your Information

We take appropriate security measures to protect your personal data, including:

- Encryption: Secure transmission of sensitive data.

- Restricted Access: Only authorized personnel can access personal data.

- Regular Security Audits: Monitoring for potential vulnerabilities.

While we strive to protect your data, no method of transmission is 100% secure.

6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

- Access & Correction: Request access to your personal data or correct inaccuracies.

- Data Deletion: Request deletion of your account or data (subject to legal retention requirements).

- Marketing Preferences: Opt out of promotional emails or targeted ads.

- Cookie Settings: Modify cookie preferences in your browser.

To exercise your rights, please contact us at info@murgabi.in.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their terms before providing any personal information.

8. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If you believe we have collected such data, please contact us for immediate removal.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised 'Last Updated' date. Your continued use of our website constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📍 Address: Murgabi, 209, Qutabgreen Apartment, Ward No 7, Mehrauli, New Delhi - 110030, India

📞 Phone: +91 9818860128

📧 Email: info@murgabi.in

🌐 Website: https://murgabi.in/